Your privacy is our priority at Jelivio. This page clearly explains how we use your data, who we share it with, and how we keep it secure.
All Data Is Encrypted
No Sale
Nothing Hidden
Right to Delete Your Data
This Privacy Policy provides a detailed explanation of how your personal data is collected, used, and protected on the Jelivio platform. By using the site, you are deemed to have accepted this policy.
All your data is protected with 256-bit SSL encryption.
Your personal data is never sold to third parties.
You can view, correct, or delete your data at any time.
Only the data strictly necessary is collected. No unnecessary information is gathered.
We operate in full compliance with all applicable data protection laws and regulations.
Marketing messages are never sent without your consent. Opting out is simple.
Jelivio ("we", "platform") is fully committed to protecting your privacy. This Privacy Policy explains what information we collect when you use the Jelivio website or mobile app, why we collect it, and how we use and safeguard it.
We believe transparency is the foundation of trust. This policy is written in plain, straightforward language so you can understand every aspect clearly. If anything is unclear, feel free to reach out to our support team.
This policy applies to: the Jelivio website (jelivio.com), the Android and iOS mobile apps, and all our digital services and communication channels.
Jelivio collects your information in various ways. We always aim to gather only what is strictly necessary.
We do not store your full bank account or card numbers. Payment information is collected and stored securely through a trusted payment gateway.
Jelivio uses the data it collects strictly for defined purposes. It is never used for anything beyond what is necessary.
| Types of Data | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Contact Information | Account Management & Support | Contract Performance |
| Identity Documents | KYC Verification & Age Confirmation | Legal Obligations |
| Payment Information | Deposit & Withdrawal Process | Contract Performance |
| Gaming Activity | Service Improvement & Personalized Experience | Legitimate Interest |
| Location Data | Fraud Prevention & Protection | Legitimate Interest |
| Email Address | Relevant Offers & Important Notifications | Consent |
If you no longer wish to receive marketing emails, you can opt out at any time by contacting our support team.
Jelivio never sells your personal data to third parties. However, information may be shared in certain specific circumstances:
None of our third-party partners may use your data for their own marketing purposes. We have strict confidentiality agreements in place with every partner.
Jelivio uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Login Session, Security & Platform Functionality | Session | |
| Page Visit & User Behavior Analysis | 30 Days | |
| Remembering language and display settings | 1 Year |
You can manage or disable cookies from your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.
Jelivio uses industry-leading technology to keep your data secure. Our security measures include:
In the event of a data breach, we will notify affected members within the timeframe required by law.
Jelivio believes you should have full control over your own data. Your rights are outlined below:
You may submit a request to find out what information we hold about you.
You may request correction of any inaccurate or incomplete information.
You may request deletion of your data under certain circumstances.
You may request that the use of your data be restricted in certain circumstances.
You may request a copy of your data in a portable format.
You may object to the use of your data for marketing purposes.
To exercise any of these rights, please contact our support team. We generally respond within 30 days.
Jelivio strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.
If we become aware that an account has been created by someone under the age of 18, we will immediately close that account and delete the associated data.
If parents or guardians suspect their child is using Jelivio, please contact us immediately. We will take prompt action.
Jelivio retains your data only for as long as necessary. Retention periods vary depending on the type of information:
Once the retention period expires or the purpose is fulfilled, data is securely deleted.
Jelivio may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance by email or via a platform notification.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
The "Last Updated" date at the top of this policy always reflects the most recent revision.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
We typically respond to data-related requests within 3 business days. Complex cases may take up to 30 days.
Your privacy is fully protected at Jelivio. Join with confidence and enjoy the best online gaming experience in Bangladesh.
Responsible Gaming: Jelivio is for users aged 18 and above only. Read our Responsible Gaming Policy.